Last Updated: 16 Oct 2025

This Privacy Policy explains how SUDHA HOME FOODS (“we”, “our”, “us”) collects, uses, and protects your information when you use www.intimithai.com.

1. Information We Collect

• Personal Info: name, email, phone, shipping/billing address.
• Transaction Info: order details, payment status (we do not store full card/UPI data—handled securely by payment partners).
• Technical Info: IP, device/browser, cookies, analytics data.

2. How We Use Your Information

• Process and deliver orders; provide shipping updates.
• Customer support and service improvements.
• Compliance with legal and regulatory requirements (incl. FSSAI).
• Send transactional emails/SMS; marketing only with your consent (opt-out anytime).

3. Cookies & Tracking

We use cookies to maintain sessions, remember cart items, and analyze traffic. You can manage cookie preferences via your browser settings; some features may not function without cookies.

4. Data Sharing

• With trusted vendors: payment gateways (e.g., Razorpay), logistics partners (e.g., Shiprocket/couriers), email/SMS providers—only to the extent necessary.
• Legal compliance or fraud prevention when required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

• Access, update, or delete your account information.
• Opt-out of marketing communications.
• Request details of data we hold about you by emailing us.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

8. Third-Party Links

Our Website may link to third-party sites. We are not responsible for their privacy practices.

9. Changes

We may update this policy from time to time. Continued use of the Website indicates acceptance of the updated policy.

10. Contact

Email: support@intimithai.com | Phone: +91-9849579990