Last Updated: 16 Oct 2025

Welcome to SUDHA HOME FOODS (“we”, “our”, “us”). By accessing or using www.intimithai.com (“Website”), you agree to the following Terms & Conditions. If you do not agree, please do not use this Website.

1. Eligibility

You must be at least 18 years old or using the Website under the supervision of a parent/guardian.

2. Account & Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • All activities under your account are your responsibility. Notify us immediately of any unauthorized use.

3. Product Information

  • We strive for accuracy in product images, descriptions, weights, and pricing. Minor variations may occur due to batch differences and display settings.
  • FSSAI License No.: 23625030004019.

4. Pricing & Availability

  • Prices are in INR and inclusive/exclusive of GST as indicated at checkout.
  • We may change prices, offers, and availability without prior notice.

5. Orders & Acceptance

  • Your order is an offer to purchase. We accept it when we send an order confirmation.
  • We reserve the right to cancel any order (e.g., due to stock, payment issues, address serviceability) with a full refund where applicable.

6. Payments

Payments are processed securely via our payment partners (e.g., Razorpay). Convenience fees (if applicable) will be displayed during checkout.

7. Shipping

Shipping rates and timelines are shown at checkout based on your delivery address. See our Shipping Policy for details.

8. Cancellations, Replacements & Refunds

Please refer to our Refund & Cancellation Policy for eligibility and process.

9. User Content & Conduct

  • Do not post or transmit unlawful, defamatory, obscene, or infringing content.
  • Do not attempt to disrupt Website functionality or security.

10. Intellectual Property

All content (texts, images, logos, designs) is owned by or licensed to SUDHA HOME FOODS and protected under applicable laws. You may not reproduce, distribute, or create derivative works without permission.

11. Limitation of Liability

To the maximum extent permitted by law, SUDHA HOME FOODS is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or products.

12. Indemnity

You agree to indemnify and hold harmless SUDHA HOME FOODS from any claims arising out of your breach of these terms or misuse of the Website.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at our place of business.

14. Contact

Email: support@intimithai.com | Phone: +91-9849579990