Last Updated: 16 Oct 2025

Thank you for shopping with SUDHA HOME FOODS. This Shipping Policy explains how we deliver products ordered on www.intimithai.com.

1. Serviceability & Carriers

• We ship across serviceable pin codes in India using reliable logistics partners (e.g., Shiprocket network and associated couriers).
• Serviceability depends on courier coverage and product type.

2. Shipping Fees

• Shipping charges are calculated dynamically at checkout based on destination, weight/volumetric weight, and mode (Air/Surface).
• Any free shipping thresholds or promotions (if applicable) will be shown on the Website.

3. Dispatch & Delivery Timelines

• Typical dispatch within 1–3 business days unless otherwise specified on the product page.
• Delivery timelines vary by location and shipping mode (Air is usually faster than Surface).
• Unforeseen delays (weather, strikes, festivals) may impact delivery time.

4. Tracking Your Order

Once shipped, you’ll receive a tracking link via email/SMS and can also view it under My Orders after login.

5. Delivery Attempts

• Couriers generally attempt delivery 1–3 times. If undelivered due to unavailability/incorrect address, the parcel may be returned; reshipment charges may apply.

6. Damaged/Tampered Parcels

• If the outer packaging appears tampered, please refuse delivery and contact us the same day.
• For concealed damage/issues, share parcel images/videos with us within 24 hours of delivery.

7. Contact

Questions? Email support@intimithai.com or call +91-9849579990.